How Do I?
Answers to your most frequent questions...
How do I get a Library Card?
Please click here for more information on how to get an instant digital Library card.
To check out Library items and to get a physical card, please come into the Library with a photo ID and proof of residency in the Marlboro Central School District.
How do I reserve the community room?
Due to the Library’s Expansion and Renovation Project, bookings for the community room are suspended for the duration of the construction project.
Non-profit organizations and groups engaged in educational, cultural, intellectual, or charitable activities, may put in a formal request to use the Library’s community room when it is not needed for Library activities. Please click here to review our Community Room Use Policy and Application.
How do I access my account?
Patrons can place holds, renew items, and view their records online. To create an online account and to login, please click here.
How do I reset my pin?
Information on creating or resetting a pin to access your account online, can be found here. Ready to reset your pin? Click here.
How do I make a passport appointment?
Please call the Library at 845-236-7272 and choose option 4 to make a passport appointment with one of our agents. Appointments are necessary as our passport agents may not always be in the building or available. For more information, including what to bring to your appointment, click here.
How do I replace my card?
Lost Marlboro Free Library cards can be replaced for $5.00 at the circulation desk. When replacing your card, please bring your photo ID. It is the responsibility of the cardholder to contact the Library to report a lost or stolen card. The cardholder is responsible for all items checked out on their card. The $5.00 fee will not be charged for cards damaged due to heavy use.
How do I sign up for a program?
Please visit our calendar and click on the program title you would like to attend, followed by “view more,” to see availability. For any questions, please call the Library at 845-236-7272.
How do I receive the Library's e-newsletter?
How do I donate to the Library?
Gifts both large and small are graciously accepted in support of library services, materials, and programs. Monetary donations can be mailed to the Library or can be brought to our circulation desk. Donations can also be made by participating in our Friends group sponsored events, including raffles, book sales, purchasing tickets to special programs and more!
We are always honored when community members think of us to memorialize a loved one. Memoriam cards are available and can be request for services by contacting the Library. We are happy to work with you to find the best way to honor the memory of your loved one.
Where can I return items after hours?
Our 24 hour book drop is located up the steps and to the right of our main entrance.
Will I be charged late fees for my overdue items?
No. Items originally checked out of the Marlboro Free Library will not be charged late fees. Decades ago, the Marlboro Free Library chose to go fine-free, eliminating any overdue charges, with the exception of special collections (item lending, etc.).
My account says I am being billed for an item. What does this mean?
After 14 days of having an overdue item, the item’s status will automatically change to billed. As soon as this item is checked in, this charge will come off your account. Please note: for items checked out of the Marlboro Free Library, you will not be charged any late fees for billed items that are returned. To check your account online, click here.
I have a question regarding my Library account and the Library’s digital resources, or I am in need of general information. Can anyone help me?
Please call the Library at 845-236-7272 during our hours of operation to speak with a staff member. Questions can also be emailed to us at staff@marlborolibrary.org. Email responses may take 1-2 business days.
Do you offer any digital resources?
Yes. With your Library card you have free access to hundreds of movies, TV shows, music, e-books, e-magazines, and audiobooks. Highlights include Universal Class for a variety of online learning and tutorials, and Hoopla for no-wait e-books and audiobooks. Cardholders can also learn a new language through Transparent Language. Visit our download/stream page or the online resources page for all the details.
Do you offer any educational digital resources to help with kids’ school work?
Yes. With your Library card, you have access to Britannica Elementary, Middle School, and High School, which offers thousands of up-to-date, curated, and curriculum-relevant articles, images, videos, audio clips, primary sources, maps, research tools, and recommended websites. Cardholders also have access to Kids InfoBits, which contains over 100 age-appropriate magazines for grades K-5. This site also includes Merriam-Webster’s Elementary Dictionary, maps, flags, seals, charts and graphs.
For more information, click here. For up-to-date information on more educational resources, fun family activities, and more, like our kid’s Facebook page!
Where can I check for updates regarding Library services, hours, etc?
Please visit our website or our Facebook page for the latest updates and information.